Our services are available to customers in the United States and most international countries, except where prohibited by law.
If your country is not supported, you will not be able to complete checkout at the time of purchase.
Website: https://dovorko.com
At Dovorko, we are committed to providing fast and reliable shipping for every order. This Shipping Policy outlines the details of our shipping process, timelines, fees, and procedures in case of delivery issues.
1. Business Days
Our business days are Monday through Saturday (excluding public holidays).
Orders placed on Sunday or on holidays will be processed on the next business day.
2. Shipping Origin
We ship orders from multiple locations including the United States and select international fulfillment centers, depending on product availability and customer location.
3. Order Processing Time
- Orders are processed within 1–3 business days from the time of order confirmation.
- During peak periods or special sales events, processing may take longer.
- Customers will be notified by email if any delay occurs.
4. Estimated Delivery Times
- United States: 4–7 business days after processing
- International Orders: 10–20 business days after processing
Delivery times may vary depending on the destination, carrier capacity, customs clearance, or weather disruptions. Shipping time estimates do not include processing time.
5. Shipping Fees
- U.S. Orders: $4.95 flat rate
- International Orders: $10.95 flat rate
Shipping fees are calculated at checkout and displayed before you complete your purchase.
6. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number.
You can use this number to track your package via the shipping carrier’s website.
7. Incorrect Address or Failed Delivery
Please double-check your shipping address before placing your order.
- Dovorko is not responsible for orders delivered to incorrect addresses provided by the customer.
- If a package is returned due to an incorrect or undeliverable address, the customer may be responsible for additional shipping fees to resend the order.
8. Returns & Refunds
You may return items within 28 days from the date you received your order.
Returned items must be in unused condition and include all original packaging. For full instructions, please refer to our Returns & Refunds Policy.
9. Contact Information
For any questions related to shipping, please contact:
Email: support@dovorko.com