At Dovorko, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website.
1. Information We Collect
a. Personal Information
We may collect the following information when you create an account, place an order, or contact us:
- Full name
- Email address
- Shipping and billing address
- Phone number
b. Payment Information
When you make a purchase, your payment information (e.g. credit or debit card details) is collected by our secure third-party payment processor.
We do not store or have access to your full payment card details.
c. Website Usage Data (Traffic Information)
We may collect anonymous data such as:
- Browser type
- Device information
- IP address
- Pages visited, links clicked, and time spent on the site
This data is used for analytics and to improve user experience.
2. How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your order status
- To respond to inquiries and support requests
- To send promotional emails (if you opt-in)
- To personalize your shopping experience
- To analyze website performance and usage trends
3. Sharing Your Information
We do not sell or rent your personal information to third parties for marketing purposes.
However, we may share your information with:
- Payment processors (for secure payment transactions)
- Shipping providers (to fulfill and deliver your order)
- Service providers who help operate our website (e.g. hosting and analytics tools)
All third parties we work with are required to maintain the confidentiality and security of your data.
4. Security Measures
We use industry-standard practices to protect your information, including:
- SSL encryption for payment and account transactions
- Firewalls and access control to limit data access
- Regular review of data security practices
Despite our efforts, no system is completely secure. Please use a strong password and monitor your account activity.
5. Accessing & Updating Your Information
You may access and update your account information by logging in to your account on our website.
If you wish to delete your account or request data removal, please contact us at:
Email: support@dovorko.com
6. Cookies
We use cookies to:
- Remember your preferences
- Track website activity for performance analytics
- Personalize content and shopping experience
You may manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.
7. Changes to This Privacy Policy
This Privacy Policy may be updated periodically. We recommend reviewing it regularly.
8. Contact Us
If you have any questions or concerns regarding this policy or your data privacy rights, please contact us:
Email: support@dovorko.com